Shipment of Orders
We only dispatch
We do not dispatch any orders on Mondays.
There is an order cut-off point for same-day dispatch of
UK Postal Deliveries of 2:00pm on both Tuesdays and
Thursdays. Orders placed after this time will be sent
out on the next standard dispatch day.
need to place an order for dispatch after this
time, please call first to confirm if this is possible
before placing your order, as we cannot commit to
or Larger orders requiring a
dispatched within 2 working days
of receipt on a
but on a Next-Day delivery service. We are unable
to offer a same day courier shipment.
web orders are dispatched within 1-2 days following the
date of order.
Internet-only Manufacturer / Retailer, we do not have a
customer collection point and will only dispatch orders
via post or courier on the specified dispatch days. We
regret customer orders are not available for collection
Note: Delivery times are from dispatch, not from
Email Order Confirmation
When you place your order online, our system
will send you an email order confirmation /
invoice with an 'RC' number. Please
quote this number with any queries you may
have regarding your order.
If you do not receive
this email, please contact customer services
on: 0844 884 3174. Alternatively you
may email us at: