Shipment of Orders
We only despatch
We do not despatch any orders on Mondays.
There is an order cut-off point for same-day despatch of
UK Postal Deliveries of 2:00pm on both Tuesdays and
Thursdays. Orders placed after this time will be sent
out on the next standard despatch day.
need to place an order for despatch after this
time, please call first to confirm if this is possible
before placing your order, as we cannot commit to
or Larger orders requiring a
despatched within 2 working days
of receipt on a
but on a Next-Day delivery service. We are unable
to offer a same day courier shipment.
web orders are despatched within 1-2 days following the
date of order.
Internet-only Manufacturer / Retailer, we do not have a
customer collection point and will only despatch orders
via post or courier on the specified despatch days. We
regret customer orders are not available for collection
Note: Delivery times are from despatch, not from
Email Order Confirmation
When you place your order online, our system
will send you an email order confirmation /
invoice with an 'RC' number. Please
quote this number with any queries you may
have regarding your order.
If you do not receive
this email, please contact customer services
on: 0844 884 3174. Alternatively you
may email us at: